MAATSKAPLIKE WERKERS BY WELSYNSINSTANSIES SE BENUTTING VAN KOMMUNIKASIEMEDIUMS EN -HULPMIDDELS

Authors

  • Raelene Arendse Departement Maatskaplike Werk, Universiteit van Stellenbosch, Stellenbosch, Suid-Afrika.

DOI:

https://doi.org/10.15270/44-4-233

Abstract

Diensleweringsprogramme van welsynsinstansies fokus op die persoonlike sowel as die sosialeontwikkeling van individue, gesinne en gemeenskappe. Die ontwikkeling word bevorder deurdirekte dienste soos opvoeding, opleiding, terapie en beraad (Lewis, Lewis, Packard & Souflee,2001:6). Hierdie direkte dienslewering word uitgevoer deur middel van gevalle-, groep- engemeenskapswerk. Vir suksesvolle dienslewering aan die verbruikersisteem is dit nodig datvakkundige personeel in ’n welsynsinstansie kommunikeer oor hoe diensleweringsprogrammekan fokus om hierdie ontwikkeling van individue, groepe en gemeenskappe te bevorder. Dit isdaarom noodsaaklik dat daar binne die organisasiestruktuur ’n effektiewe kommunikasiesisteemtussen personeel op verskillende hiërargiese vlakke behoort te bestaan

Downloads

Download data is not yet available.

References

AUSTIN, D.M. 2002. Human services management: organizational leadership in social

work practice. New York: Columbia University Press.

AUSTIN, M.J. & HOPKINS, K.M. 2004. Supervision as collaboration in the human

services: building a learning culture. California: Sage Publications Inc.

BABBIE, E. & MOUTON, J. 2001. The practice of social research. Oxford: Oxford

University Press.

BOTHA, N.J. 2000. Supervisie en konsultasie in maatskaplike werk. Bloemfomtein:

Druforma.

BRODY, R. 1993. Effectively managing human service organizations. London: Sage

Publications.

CENTRE FOR HIGHER EDUCATION TRANSFORMATION. 2003. University and

Techinikon councils: a guide to meeting procedures. Pretoria.

COOPER ALTMAN, J. 2003. A qualitative examination of client participation in agencyinitiated

services. Families in Society: The Journal of Contemporary Human Services,

(4):471-479.

CRONJÉ, J.I. 1986. Administrasie as basiese komponent in die funksionering van die

vrywillige welsynsorganisasie. Stellenbosch: Universiteit van Stellenbosch. (D.Phil

Proefskrif)

DE GIBOJA, M.G. 2001. An exploratory study of administrative practice in collaboratives.

Administration in Social Work, 25(2):39-59.

DE VOS, A.S., STRYDOM, H., FOUCHÉ, C.B. & DELPORT, C.S.L. 2005. Research at

grass roots - for the social sciences and human service professions (3rd ed). Pretoria: Van

Schaik Publishers.

GIFFORDS, E.D. & DINA, R.P. 2003. Changing organizational cultures: the challenge in

forging successful mergers. Administration in Social Work, 27(1):69-81.

HELLRIEGEL, D., SLOCUM, J.W. (jr) & WOODMAN, R.W. 1998. Organizational

behavior (8th ed). Cincinnati: South-Western.

KADUSHIN, A. 1992. Supervision in social work (3rd ed). New York: Columbia University

Press.

KADUSHIN, A. & HARKNESS, D. 2002. Supervision in social work (4th ed). New York:

Columbia University Press.

KELLY, D. 2000. Using vision to improve organisational communication. Leadership and

Organisation Development Journal, 21(2):92-101.

KREITNER, R. & KINICKI, A. 2000. Organizational behavior (5th ed). Boston: McGraw-

Hill Irwin.

KROON, J. (ed) 1995. Algemene bestuur (2de uitg). Pretoria: Kagiso Tersiêr.

LEWIS, J.A., LEWIS, M.D., PACKARD, T. & SOUFLEE, F. (jr) 2001. Management of

human service programs (3rd ed). Belmont: Brooks/Cole.

McSHANE, S.L. & VON GLINOW, M. 2000. Organizational behavior. Boston: McGraw-

Hill Irwin.

NEUMAN, K. 2003. Developing a comprehensive outcomes management program: a ten step

process. Administration in Social Work, 27(1):5-21.

PACKARD, T. 2001. Enhancing staff commitment through organizational values: the case of a

homeless shelter. Administration in Social Work, 25(3):35-52.

PEARSALL, J. (ed) 2001. Consice Oxford Dictionary. Oxford: Oxford University Press.

SCHULTZ, H. (ed) 2003. Organisational behaviour: a contemporary South African

perspective. Pretoria: Van Schaik Publishers.

SHEAFOR, B.W., HORESJI, C.R. & HORESJI, G.A. 2000. Techniques and guidelines for

social work practice (5th ed). London: Allyn & Bacon.

SKIDMORE, R.A. 1995. Social administration: dynamic managent and human

relationships (3rd ed). London: Allyn and Bacon.

SMIT, P.J. & CRONJÉ, G.J. 2002. Management principles: a contemporary edition for

Africa (2nd ed). Kenwyn: Juta & Co.

STEENKAMP, S.M. & BEKKER, M.A. 1983. Kantooradministrasie 1. Johannesburg:

McGraw-Hill Boekmaatskappy.

TUBBS, S.L. & MOSS, S. 1994. Human communication (7th ed). New York: McGraw-Hill.

WEINBACH, R.W. 2003. The social worker as manager: a practical guide to success (4th

ed). Boston: Allyn and Bacon.

WERNER, A. 2003. Organisational culture and ethics and diversity in a global environment.

In: SCHULTZ, H. (ed) Organisational behaviour: a contemporary South African

perspective. Pretoria: Van Schaik Publishers.

Downloads

Published

2014-06-19

How to Cite

Arendse, R. (2014). MAATSKAPLIKE WERKERS BY WELSYNSINSTANSIES SE BENUTTING VAN KOMMUNIKASIEMEDIUMS EN -HULPMIDDELS. Social Work/Maatskaplike Werk, 44(4). https://doi.org/10.15270/44-4-233

Issue

Section

Articles