RENDERING SERVICES IN CHILD AND YOUTH CARE CENTRES: EXPERIENCES AND CHALLENGES OF SOCIAL WORKERS

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DOI:

https://doi.org/10.15270/59-2-1034

Keywords:

social worker, experiences, challenges, social work services, Child and Youth Care Centre (CYCC)

Abstract

Effective social work services in child and youth care centres (CYCCs) depend on how social workers deal with the associated experiences and challenges. This study explored social workers’ experiences and challenges in rendering services in CYCCs in the Tshwane municipal district. A qualitative research approach employing the phenomenological design was adopted, and in-depth semi-structured interviews were conducted. The findings confirmed that social workers have various positive and negative experiences and face multiple challenges in rendering services in CYCCs. Several suggestions to improve service delivery in CYCCs are made.

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Author Biographies

Kagisho Phaswana, University of South Africa

Department of Social Work, University of South Africa, South Africa  

Elizabeth Erlank, University of South Africa

Department of Social Work, University of South Africa

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Published

2023-06-28

How to Cite

Phaswana, . K. ., & Erlank, E. (2023). RENDERING SERVICES IN CHILD AND YOUTH CARE CENTRES: EXPERIENCES AND CHALLENGES OF SOCIAL WORKERS. Social Work/Maatskaplike Werk, 59(2), 43–63. https://doi.org/10.15270/59-2-1034

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Articles