EVALUATION OF EMPLOYEE ASSISTANCE PROGRAMMES: THEORETICAL GUIDELINES FOR PRACTICE

  • Selo Sithole Department of Social Work, University of Limpopo, Turfloop Campus, Polokwane, South Africa.
  • NNdivhuwo Khorombi Manager of Employee Assistance Programme (EAP), Occupational Health and Safety (OHS) as well as HIV/AIDS, Department of Sport, Arts and Culture, Polokwane, Limpopo Province, South Africa.

Abstract

The importance of evaluating an Employee Assistance Programme (EAP) cannot beoverestimated. An EAP must be evaluated to justify its existence and to ascertain the extent towhich it is reaching its objectives and to find ways to improve its performance (Highley &Cooper, 1994:1; Perry & Cayer, 1992:1; Weiss, 1998:20). The evaluation of an EAP should bebuilt in from the beginning (that is at the needs assessment phase), because it is essential fororganisations to determine whether or not those objectives of the programme will be met.

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Published
2014-06-18
Section
Articles