MAATSKAPLIKE WERKERS BY WELSYNSINSTANSIES SE BENUTTING VAN KOMMUNIKASIEMEDIUMS EN -HULPMIDDELS
DOI:
https://doi.org/10.15270/44-4-233Abstract
Diensleweringsprogramme van welsynsinstansies fokus op die persoonlike sowel as die sosialeontwikkeling van individue, gesinne en gemeenskappe. Die ontwikkeling word bevorder deur
direkte dienste soos opvoeding, opleiding, terapie en beraad (Lewis, Lewis, Packard & Souflee,
2001:6). Hierdie direkte dienslewering word uitgevoer deur middel van gevalle-, groep- en
gemeenskapswerk. Vir suksesvolle dienslewering aan die verbruikersisteem is dit nodig dat
vakkundige personeel in ’n welsynsinstansie kommunikeer oor hoe diensleweringsprogramme
kan fokus om hierdie ontwikkeling van individue, groepe en gemeenskappe te bevorder. Dit is
daarom noodsaaklik dat daar binne die organisasiestruktuur ’n effektiewe kommunikasiesisteem
tussen personeel op verskillende hiërargiese vlakke behoort te bestaan
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