SOCIAL WORK RESPONSIBILITY TOWARDS STRESS MANAGEMENT
DOI:
https://doi.org/10.15270/46-1-180Abstract
Social work managers (the concept of manager here refers to a director of a social serviceorganisation, head of office or supervisor, or any person who has control over two or moreworkers) should create and maintain a work environment (Weinbach, 2003:5) that will beconducive to maintaining the health and wellbeing of workers and contribute to the effectivedelivery of services. Bergh (2004:440) states that “Organisational effectiveness and employeephysical and psychological wellbeing should be equally important and are interrelated”.Employees, therefore also social workers, should not leave their workplace in a worse state ofhealth than when they arrived there (Williams & Cooper, 2002:108).Downloads
References
AAMODT, M.G. 2004. Applied industrial/organizational psychology. London: Thomson
Wadsworth.
AKABAS, S.H. & FARRELL, B.F. 1993. Prevention: an organizing concept for workplace
services. In: KURZMAN, P.A. & AKABAS, S.H. (eds) Work and well-being. The
occupational social work advantage. Washington DC: NASW Press.
APRIL, K.A., MacDONALD, R. & VRIESENDORP, S. 2000. Rethinking leadership. Cape
Town: University of Cape Town Press.
AUSTIN, J.A. & SOLOMON, J.R. 2000. Managing the planning process. In: PATTI, R.J. (ed)
The handbook of social welfare management. Thousand Oaks. Sage Publications.
BERGH, Z. 2004. Work adjustment. In: BERGH, Z.C. & THERON, A. (eds) Psychology in
the work context. Oxford: Oxford University Press.
BREVIS, T., NGAMBI, H.C., VRBA, M.J. & NAICKER, K.S. 2002. Controlling. In: SMIT,
P.J. & CRONJE, G.J. de J. (eds) Management principles: a contemporary edition for
Africa. Lansdowne: Juta.
COOPER, C.L. & CARTWRIGHT, S. 2002. Healthy mind; healthy organization – a proactive
approach to occupational stress. Human Relations, 47(4):455-471. Reprinted in COOPER,
C.L. (ed), Fundamentals of Organizational Behavior, 3. London: Sage Publications.
COOPER, C.L., DEWE, P.J. & O’DRISCOLL, M.P. 2001. Organizational stress: a review
and critique of theory, research, and applications. Thousand Oaks: Sage Publications.
DEPARTMENT OF LABOUR. 2003. Healthy work: managing stress in the workplace.
[Online] Available: http://www.workinfo.govt.nz [Accessed: 28/08/2006].
GIBSON, L.G., IVANCEVICH, J.M., DONNELLY, J.H. & KONOPASKE, R. 2006.
Organizations: behavior structure processes. Boston: McGraw-Hill/Irwin.
GIGA, S.I., COOPER, C.L. & FARAGHER, B. 2003a. The development of a framework for a
comprehensive approach to stress management interventions at work. International Journal
of Stress Management, 10(4):280-296.
GIGA, S.I., NOBLET, A.J., FARAGHER, B. & COOPER, C.L. 2003b. The UK perspective: a
review of research on organisational stress management interventions. Australian
Psychologist, 38(2):158-164.
HARKNESS, A.M.B., LONG, B.C., BERMBACH, N., PATTERSON, K., JORDAN, S. &
KAHN, H. 2005. Talking about work stress: discourse analysis and implications for stress
interventions. Work & Stress, 19(2):121-136.
HAUER, S. 2006. Success blind spots: get out of your own way. [Online] Available:
http://www.refresher.com/!srhblind.html [Accessed: 22/09/2006].
HELLRIEGEL, D. & SLOCUM, J.W. 1996. Management. Cincinnati: South-Western College
Publishing.
IVANCEVICH, J.M. & MATTESON, M.T. 2002. Organizational behavior and
management. Boston: McGraw-Hill/Irwin.
KEPNER, C.H. & LIKUBO, H. 1996. Managing beyond the ordinary. New York: Amacom.
KINMAN, G. & JONES, F. 2005. Lay representations of workplace stress: what do people
really mean when they say they are stressed? Work & Stress, 19(2):101-120.
KIRBY, P. 2002. Managing stress for optimal outcomes. Nephrology Nursing Journal,
(3):314.
LEWIS, J.A., LEWIS, M.D., PACKARD, T. & SOUFLÉE, F. 2001. Management of human
service programs. London: Brooks/Cole.
McKENNA, E. 2003. Business psychology and organisational behaviour: a student’s
handbook. New York: Psychology Press Ltd.
McLEAN, J. & ANDREW, T. 2000. Commitment, satisfaction, stress and control among social
services managers and social workers in the UK. Administration in Social Work, 23(3/4):93-
NELSON, D.L. & QUICK, J.C. 2006. Organizational behavior: foundations, realities &
challenges. USA: Thomson South-Western.
NOE, R.A., HOLLENBECK, J.R., GERHART, B. & WRIGHT, P.M. 2006. Human resource
management: gaining a competitive advantage. New York: McGraw-Hill Irwin.
PALMER, S., COOPER, C. & THOMAS, K. 2001. Model of organisational stress for use
within an occupational health education/promotion or well-being programme – a short
communication. Health Education Journal, 60(4):378-380.
ROBBINS, S.P. & COULTAR, M. 1996. Management. New Jersey: Prentice-Hall.
ROSS, R.R. & ALTMAIER, E.M. 1994. Intervention in occupational stress. London: Sage
Publications.
SCHULER, R.S. & JACKSON, S.E. 2006. Human resource management: international
perspectives. Singapore: Thomson Wadsworth.
SHORE, E.A. & SHORE, H.H. 1999. Early intervention and administration: bridging the gap
for social workers. Infants and Young Children, 12(1):43-58.
STINCHCOMB, J.B. 2004. Searching for stress in all the wrong places: combating chronic
organizational stressors in policing. Police Practice and Research, 5(3):259-277.
TURNER, L.M. & SHERA, W. 2005. Empowerment of human service workers: beyond intraorganizational
strategies. Administration in Social Work, 29(3):79-94.
VIGILANTE, F.W. 1993. Work: its use in assessment and intervention with clients in the
workplace. In: KURZMAN, P.A. & AKABAS, S.H. (eds) Work and well-being: the
occupational social work advantage. Washington DC: NASW Press.
VISSER, R. & DENTON, J.M. 2006. Executive blind spots. Unpublished paper. University of
Stellenbosch, Business School, South Africa.
WAINWRIGHT, D. & CALNAN, M. 2002. Work stress: the making of a modern epidemic.
Buckingham: Open University Press.
WEINBACH, R.W. 2003. The social worker as manager: a practical guide to success.
Boston: Allyn & Bacon.
WILLIAMS, S. & COOPER, L. 2002. Managing workplace stress. New York: John Wiley &
Sons Ltd.
YIN, R.T. 2004. Innovations in the management of child protection workers: building worker
resilience. Social Work, 49(4):605-608.
Downloads
Published
How to Cite
Issue
Section
License
This journal is an open access journal, and the authors and journal should be properly acknowledged when works are cited.
Authors may use the publishers version for teaching purposes, in books, and with conferences.
The following license applies:
Attribution CC BY-4.0
This license lets others distribute, remix, tweak, and build upon your work, even commercially, as long as they credit you for the original creation.
Articles as a whole may not be re-published with another journal.
