THE ROLE OF SUPERVISORS IN THE SOUTH AFRICAN POLICE SERVICE IN THE SUCCESSFUL UTILISATION OF THE EMPLOYEE ASSISTANCE PROGRAMME
DOI:
https://doi.org/10.15270/44-3-240Abstract
Murder and suicide are common amongst members of the South African Police Service (SAPS) and supporting statistics to this effect are regularly highlighted in the media (Allers, 2006:2). It is also evident that employee productivity is often influenced negatively as a result of personal and/or work-related problems. McCraty, Atkinson and Tompson (in Williams & Weyers, 2006:281) mention that particular attention should be given to occupational stress in policing as its potentially negative consequences affect society in more direct and critical ways than in the case of most other organisations. Although the Employee Assistance Programme (EAP) of the SAPS is a suitable vehicle to address these problems, Allers (2006:2) states that, as far as seeking help is concerned, there is a culture amongst police members of “boys don’t cry”. He continues that there is nearly no internal support for members who are confronted with shocking experiences on a continuous basis. Such a statement seems to imply that referral by supervisors of troubled employees to the EAP is not enough.Downloads
References
ALLERS, E. 2006. SAPS het nie stelsel om lede te ondersteun in krisistye nie. Beeld, 5 April:2.
BASIC CONDITIONS OF EMPLOYMENT ACT, 1997 (ACT 75 of 1997). Government Gazette, No. 18491, Pretoria: Government Press.
BLESS, C. & HIGSON-SMITH, C. 2000. Fundamentals of social research methods, an African perspective. Cape Town: Juta.
CAGNEY, T. 1999. Models of service delivery. In: OHER, J.M. The employee assistance handbook. New York: John Wiley & Sons, Inc.
CAGNEY, T. 2006. The policy-practice gap. Journal of Employee Assistance, 36(3):18-20.
CHRISTIE, J.P. 2004. Promoting employee resiliency. Journal of Employee Assistance, 34(3):24.
COOPER, M.G. 1988. The stages of supervisor resistance. EAP Digest, 8(1):26-33.
DE VOS, A.S. 2005. Qualitative data analysis and interpretation. In: DE VOS, A.S. (ed), STRYDOM, H., FOUCHÉ, C.B. & DELPORT, C.S.L. Research at grass roots for the social sciences and human service professions (2nd ed). Pretoria: Van Schaik Publishers.
EAPA SA. 1999. Standards for employee assistance programmes in South Africa. Johannesburg: EAPA SA Board.
EAPA SA. 2005. Standards for employee assistance programmes in South Africa. Johannesburg: EAPA SA Board.
FOURIE, C. & RETIEF, R.T. 2000. EAP. Wes-Kaap: SAPS.
GOETZEL, R & OZMINKOWSKI, R. 2006. Integrating to improve productivity. Journal of Employee Assistance, 36(4):25-28.
GREEFF, M. 2005. Information collection: interviewing. In: DE VOS, A.S. (ed), STRYDOM, H., FOUCHÉ, C.B. & DELPORT, C.S.L. Research at grass roots for the social sciences and human service professions (2nd ed). Pretoria: Van Schaik Publishers.
GUINIVEN, J.E. 2005. Making employee communication work. Journal of Employee Assistance, 35(1):7-9.
ICAS. [sa]. Employee wellness programme. The ICAS employee assistance programme managers’ booklet. Johannesburg.
JOSEPH, B. & INJODEY, J.I. 2006. Differing requirements. Journal of Employee Assistance, 36(4):31.
LABOUR RELATIONS ACT, 1995 (ACT NO. 66 of 1995). Government Gazette, No. 16861, Pretoria: Government Press.
LE ROUX, S. 2004. Persoonlike onderhoud. 15 Maart, Bellville.
MAMASELA, S. 1999. Supervisory training. Graaff-Reinet: Graaff-Reinet Academy.
McLAUGHLIN, H. 2007. Understanding social work research. London: Sage Publications.
MAYNARD, J. 2004. We have the skills, they have the need! Journal of Employee Assistance, 34(3):36.
NATIONAL INSTRUCTION 3/2003. Employee Assistance Programme (EAP). Consolidation Notice. 23/2003, October 2003.
OCCUPATIONAL HEALTH AND SAFETY ACT, 1993 (ACT 85 of 1993). Government Gazette, No. 14918, Pretoria: Government Press.
STOER-SCAGGS, L. 1999. Employee assistance programs in higher education. In: OHER, J.M. (ed) The employee assistance handbook. New York: Wiley.
STRYDOM, H. 2002. Ethical aspects of research in the social sciences and human service professions. In: DE VOS, A.S. (ed), STRYDOM, H., FOUCHÉ, C.B. & DELPORT, C.S.L. Research at grass roots for the social sciences and human service professions (2nd ed). Pretoria: Van Schaik Publishers.
STRYDOM, H. 2005. Sampling and sampling methods. In: DE VOS, A.S. (ed), STRYDOM, H., FOUCHÉ, C.B. & DELPORT, C.S.L. Research at grassroots for the social sciences and human service professions (2nd ed). Pretoria: Van Schaik Publishers.
TINER, P. 2006. Normalizing supervisory EAP training. Journal of Employee Assistance, 36(3):25-26.
VINEBURGH, N.T., URSANO, R.J., GIFFORD, R.K., BENEDEK, D. & FULLERTON, C.S. 2006. Disaster preparedness in the 21st century. Journal of employee assistance, 36(4):16.
WILLIAMS, H.M. & WEYERS, M.L. 2006. Proactive stress management: the nature, effect and implications of the South African Police Service’s “Managing Stress Effectively” programme. Social Work/Maatskaplike Werk, 42(3/4):281-298.
Downloads
Published
How to Cite
Issue
Section
License
This journal is an open access journal, and the authors and journal should be properly acknowledged when works are cited.
Authors may use the publishers version for teaching purposes, in books, and with conferences.
The following license applies:
Attribution CC BY-4.0
This license lets others distribute, remix, tweak, and build upon your work, even commercially, as long as they credit you for the original creation.
Articles as a whole may not be re-published with another journal.