UNDER-UTILISATION OF INTERNAL EMPLOYEE ASSISTANCE PROGRAMME (EAP) SERVICES BY THE SOUTH AFRICAN POLICE SERVICE IN LEPHALALE, LIMPOPO PROVINCE

Authors

  • Mmaphuti Percy Dipela UNISA
  • Sello Sithole UNISA

DOI:

https://doi.org/10.15270/57-4-972

Keywords:

employee assistance practitioner, employee assistance programme, employees, South African Police Service, underutilisation, workplace

Abstract

An employee assistance programme (EAP) is a service provided by an employer to employees who experience personal problems. Its utilisation becomes a challenge when the targeted population prefers to use alternative services to this programme specifically earmarked for them. Such a situation motivated this quantitative research aimed to evaluate the utilisation of the employee assistance programme in the South African Police Service (SAPS) in the Waterberg district of Limpopo Province. A systematic sample comprising of 189 respondents was drawn from the total population of 398 employees. The study revealed that the employees’ awareness of the programme was very low.

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Author Biographies

Mmaphuti Percy Dipela, UNISA

School of  Social Sciences

Sello Sithole, UNISA

School of  Social Sciences

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Published

2021-10-20

How to Cite

Dipela, M. P., & Sithole, S. (2021). UNDER-UTILISATION OF INTERNAL EMPLOYEE ASSISTANCE PROGRAMME (EAP) SERVICES BY THE SOUTH AFRICAN POLICE SERVICE IN LEPHALALE, LIMPOPO PROVINCE. Social Work/Maatskaplike Werk, 57(4), 486. https://doi.org/10.15270/57-4-972

Issue

Vol. 57 No. 4 (2021)

Section

Articles

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