SOCIAL WORKERS' EXPERIENCES OF WORKING WITH CHILDREN AND YOUTHS AT CHILD AND YOUTH CARE CENTRES IN DURBAN

Abstract

Social workers employed in Child and Youth Care Centres (CYCCs) play a critical role in offering therapeutic services for children and youths in need of care. This article explores social workers' experiences working in seven different CYCCs in Durban. It is based on qualitative research using an exploratory, descriptive research design with a sample of eleven social workers. Social workers in CYCCs faced challenges including role overload and overlap, lack of adequate resources, safety and security concerns and limited support, which caused strain and compromised social workers' core role in CYCCs. The article offers practical solutions and recommendations for addressing these challenges.